Frequently Asked Questions
You have questions? We have answers.
About Our Mobile Service
It’s designed for your comfort and convenience. We schedule a suitable time, and our licensed denturist arrives at your residence (home, retirement/care facility, hospital) with all necessary portable equipment. We perform consultations, impressions, fittings, adjustments, repairs, and relines right where you are.
We proudly provide mobile denture services throughout Southern Ontario, focusing on the Durham Region (Ajax, Pickering, Whitby, Oshawa), the Greater Toronto Area, and surrounding communities. Please call us if you’re unsure whether we service your specific location.
Absolutely. Patient safety is our top priority. We strictly follow all Infection Prevention and Control (IPAC) guidelines mandated for dental practices. All instruments are fully sterilized, and treatment areas are thoroughly disinfected before and after each visit.
Our service is ideal for anyone who finds travelling to a dental clinic challenging or inconvenient. This includes seniors, individuals with mobility limitations, patients residing in long-term care or hospitals, busy professionals, or anyone who simply prefers receiving high-quality dental care in the familiar comfort of their own home.
Services & Process
We offer a full range of custom denture solutions, including complete dentures (replacing all teeth), partial dentures (replacing some teeth), and implant-supported dentures (for enhanced stability). We’ll discuss the best option for your specific needs during your consultation.
Creating high-quality, custom-fit dentures involves several steps. The process typically takes a few weeks, involving appointments for consultation, impressions, try-ins, and the final fitting to ensure optimal comfort, function, and aesthetics.
Yes, in many situations! We offer same-day emergency repairs for common issues like cracks or broken teeth, often performed directly in your home during our visit.
As your gums and jawbone naturally change over time, your dentures may become loose. A reline resurfaces the inside of the denture to adapt it to these changes, restoring a snug fit. We generally recommend check-ups annually, during which we can assess if a reline is needed (often every 1–2 years).
Yes. Our mobile services also include professional oral examinations (including oral cancer screening), denture cleaning, custom sport mouth guards, anti-snoring appliances (sleep apnea), and custom teeth-whitening trays.
Long-Term Care & Group Bookings
Yes, providing care within these facilities is a core part of our service. We coordinate with residents, families, and staff to deliver essential denture care conveniently on-site.
Absolutely. We are happy to arrange “Denture Clinic Days” in coordination with the facility’s management or lifestyle director. This allows multiple residents to receive check-ups, cleanings, minor adjustments, or consultations efficiently. Please contact us to discuss group booking options.
While not mandatory for every visit, we highly recommend having a family member or designated Power of Attorney present, especially for the initial consultation and treatment-plan discussion, to ensure clear communication and consent. We strive to be flexible with scheduling.
Billing, Payments & Insurance
We accept various payment methods for your convenience, including Visa, MasterCard, E-transfer, and Cheque for any co-payments or services not fully covered by insurance. Note: dental costs may be claimable as medical expenses on your tax return.
Yes, we are registered providers for the CDCP and welcome eligible patients. We can assist with understanding your coverage and offer direct billing to the plan administrator (Sun Life).
Yes, we offer direct billing (also known as assignment of benefits) to most major private dental insurance companies. Please have your insurance information ready when booking your appointment.
Yes, we offer a complimentary 30-minute initial consultation. This allows us to understand your needs, assess your oral health, discuss potential solutions, and provide a clear, no-obligation treatment plan and quote.
Denture & Appliance Care
Daily cleaning is vital. Brush your dentures inside and out using a soft denture brush and non-abrasive denture paste (avoid regular toothpaste). Rinse thoroughly. Soak them overnight in a specialized denture-cleaning solution in a covered container. Rinse again before wearing.
Clean these after each use. Rinse under cool running water and gently brush with a soft toothbrush and mild soap or a cleaner specifically designed for oral appliances. Avoid hot water. Let it air-dry completely before storing it in its protective case.
For effective and safe cleaning that helps maintain the integrity of your dentures and appliances, we recommend using professional-grade solutions. We partner with and suggest products from Renewa. You can explore their cleaning solutions at renewa.ca.
Even with full dentures, regular check-ups (at least annually) are important. We examine the fit and condition of your dentures, check for any wear or damage, and assess the health of your gums and oral tissues, including an oral-cancer screening.